What is JustFab?JustFab is a personalized shopping experience that gives you access to celebrity stylists and their hottest picks. Every woman deserves to have the season's latest trends and style expert advice regardless of her location, schedule or budget. So we combined the convenience of online shopping with the luxury of having a personal shopper.
Our team of style experts keeps you on trend by handpicking a selection of gorgeous accessories every month based on your personal style. You'll get the season's hottest shoes, bags, jewelry and more for a fabulous value! There's no obligation to buy. Shipping is always free and exchanges are a breeze.
How Does JustFab Work?
How to Join:
1. Take a Short Style Quiz:
Create a style profile to help our stylist get to know you better.
2. Get A Personalized Boutique:
New shoes and handbag options are handpicked just for you each month.
3. Go shopping!
Buy what you love styles from $39.95. Free Returns & Exchanges
JustFab VIP Membership Program
Once you make your first purchase, you will be enrolled in our free VIP membership program. As a VIP, you'll receive members-only pricing starting at $39.95 as well as other private perks.
VIP Member Perks
• Styles from $39.95
• Free Returns & Exchanges always on the house.
• Easy Exchanges. If the shoe fits, great! If not, simply exchange it.
• Customized picks curated by stylists just for you.
• It's free to look and no obligation to buy.
• 24/7 Customer Service.
• Quality shoes, handbags & more, designed in Los Angeles by industry experts.
• Over 3.6 million members can't be wrong!
• Perfect Fit Guarantee.
How the VIP Program Works
1. Get a Personalized Boutique on the 1st of Every Month
Receive new styles handpicked just for you by our stylists each month.
2. Visit Your Boutique By the 5th of the Month
Log in to your Boutique and check out your new selections by the 5th of the month. Browse and buy your favorite styles. Each JustFab style from only $39.95.
3. No Obligation to Buy. Just Skip The Month To Avoid A Membership Charge.
Skipping the Month
If you're not ready to make a purchase, simple Skip the Month by the 5th and you will not be charged. You can skip as many months as you'd like.
If you don't make a purchase or Skip the Month by the 5th, you will be charged $39.95 for a member credit on the 6th. Each member credit can be redeemed for 1 style, so use it to shop later.
What if I don't like my selections?
If nothing in your personalized Boutique catches your eye, then request new styles by clicking the Send Me New Options button. Simply fill out the request form to help our stylists determine what you'd like to receive. Then they'll head back into the JustFab closet to find styles that match your request. You'll receive an email when your new selections are available. Please allow 24 hours.
Do I have to purchase an item every month?
No, there is no obligation to buy. We've made it easy to skip any month. Simply visit your Boutique between the 1st and the 5th of the month and select the Skip This Month option. You won't be charged and no member credit will be generated for you. If you have a change of heart and would like to make a purchase later, you can visit your Boutique at any time and make a selection even after you've skipped the month. You can only skip the month by visiting your Boutique; at this time, customers are not able to skip the month via voicemail or email.
How much is shipping?
All orders to Canada are sent via standard shipping and are charged a one-time shipping and handling fee of $0.00. There is no cost for shipping on exchanges and returns. Shipping takes 6 - 10 days for delivery. To help you save on shipping costs, no detailed tracking information is offered at this time.
When can I expect my order to arrive? Can I track my order?
Orders are typically processed within 2 business days. You will be notified via email as soon as your order ships. Your order will be sent via standard shipping; expect it to arrive within 6 - 10 business days. To keep shipping costs down for you, no tracking information is offered at this time. You will find your order details within the My Account section of the site.
When am I charged for my purchase?
JustFab charges your credit card at the time your order actually ships.
What type of payments do you accept?
JustFab accepts all major credit cards, including Visa, Master Card and American Express. We cannot accept personal checks or money orders.
What is your exchange policy?
JustFab strives to provide superior customer service and a quality shopping experience to all of our members. That's why shipping, returns and exchanges are hassle-free. If for any reason you are not satisfied with your selection, you can exchange it for another style or return it for a member credit or store credit credit FREE of charge. Simply call our Fashion Consultants at (866) 337-0906 24/7 (24 hours a day, 7 days a week) to notify them of the item(s) you wish to exchange or return.
We accept returns up to 30 days from date of shipment for items that are in new, unused condition and have all of the original packaging intact. Due to our fabulous pricing, we are required to charge a $5.95 restocking fee for all items returned for a refund.
Visit our Shipping & Returns page for more information about our shipping and return policies.
What brands do you carry?
We work with industry insiders to design our own styles based on the season's biggest trends. We work with the makers of Marc Jacobs, Steve Madden, Aldo and Nine West to provide you with styles made from high quality materials. By going directly to the source, we are able to offer shoes you'd normally pay $80-$120 for at a fabulous price. We also bring in specialty items and collections for our members throughout the year, such as Iron Fist and Abbey Dawn by Avril Lavigne.
Can I cancel my JustFab VIP membership?
You may cancel your JustFab VIP Membership at any time. There is absolutely no cancellation fee. If you would like to continue receiving selections, then just skip the month by clicking Skip This Month in your Boutique between the 1st and the 5th of the month. You won't be charged and no member credit will be generated for you. If you no longer want to skip the month, then call our Fashion Consultants at (866) 337-0906 24/7 (24 hours a day, 7 days a week) to cancel your VIP Membership.
Free shipping on all orders over $39.00
Our team of style experts keeps you on trend by handpicking a selection of gorgeous accessories every month based on your personal style. You'll get the season's hottest shoes, bags, jewelry and more for a fabulous value! There's no obligation to buy. Shipping is always free and exchanges are easy.
Headquartered in Los Angeles, we have front-row access to all things fashion, including an expert team of Hollywood stylists, industry insiders and trendsetters.
Since we've said goodbye to the middlemen and are working directly with the manufacturers, we are able to bring you new styles each month from just $39.95 without the high department store markups.
To get started, simply fill out a short style quiz. Moments later you will receive your personalized boutique and then just start shopping! You will get a personalized boutique on the 1st of every month. There is no obligation to buy and you can skip any month. It's that easy!
What Information Is Collected
We group the collection of user information into two categories: personal, which is information identifiable to a specific member, and aggregate, which is general demographic information that does not identify any individual member. Personal information may include your name, email address, mailing address, credit card information and phone number. We may also collect certain demographic information such as your site preferences, age, gender, geographical location, language, time zone, income and education (some of the information we ask for may be optional). JustFab may use or disclose aggregate information for any purpose.
How We Use Your Information
We collect personal information to make our services related to this Site ("Services") more rewarding for you to use, including billing, shipping and tracking your orders. If we have any questions or concerns regarding your order, we may use this information to contact you. We also use this information for internal purposes, such as studying our customers' preferences and improving the customers' experiences. We may also use your information to contact you for promotional purposes. We also may use this information to provide customer service to you. If you enter into a sweepstakes, contest, or similar promotion, we may use the information you provide to administer those activities. We may combine information about you with information from other sources in order to improve the quality of our services.
We also receive and store certain personally non-identifiable information, which is collected passively using various technologies, and cannot presently be used to specifically identify you. This Site may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, the domain names of our visitors' Internet service providers, and how our users use and interact with the Services. Also, in an ongoing effort to better understand and serve you, we often conduct research on customer demographics, interests and behavior based on the personal information and other information provided to us. This research may be compiled and analyzed on an aggregate basis. We may share this non-identifiable and aggregate data with affiliates, agents and business partners, but this type of non-identifiable and aggregate information does not identify you personally. We may also disclose aggregated user statistics in order to describe our Services to current and prospective business partners, and to other third parties for other lawful purposes.
How is this Information Shared
There are certain circumstances in which we may share your personal information with certain third parties without further notice to you, as set forth below:
- We may share information about you with trusted third parties in order to improve your consumer experience. These third parties may contact you about products, services or promotions you may be interested in, or to otherwise improve your customer experience with this Site.
- As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, your information may be part of the transferred assets.
- When we believe in good faith that disclosure is necessary to protect the rights, property and safety of JustFab, its users or the public.
- As required by law, to comply with a judicial proceeding or court order, to exercise our rights, or to defend against any claims.
Web beacons, or clear gifs, are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a user's computer hard drive, web beacons are embedded invisibly on web pages. Web beacons help us better manage content on our Site by informing us what content is effective. We do not tie the information gathered by web beacons to your personal information.
The security of your personal information is important to us. When you provide sensitive information (such as a credit card number), we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee the absolute security of such information. If you have any questions about security on our Site, please contact us as indicated below.
We may occasionally send you newsletters and emails regarding special offers, promotions, features and/or product updates. We may also communicate with you on behalf of third parties about special offers, promotions, features and/or product updates we think may be of interest to you, or you may have opted-in to receive newsletters or special promotions from one of our trusted third party providers. If you decide you do not wish to receive these communications, you may opt-out by clicking the unsubscribe link or by following the instructions included in the communication. Note however that as user of the Service you cannot opt-out of some administrative communications that are reasonably necessary to the Service, such as billing or service notifications.
Links to Other Sites
Updating or Deleting Your Online Account Information: You may update or correct your online account information at any time by logging into your account and navigating to the "My Account" page or by contacting us. You can also contact us by phone if you wish to deactivate your account, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
Children Under 13
Children under 13 may view this Site, but they cannot make a purchase or provide any personal information. This Site is not designed for children and we do not wish to collect personal information from children under 13. If you register with us and we discover that you are under 13, we will delete your account. You must be 18 or over to purchase any products from this Site. If a child under the age of 13 has provided us with personally identifiable information online, we ask that a parent or guardian contact us.
If you are a California resident and have an established business relationship with us, you can request a notice disclosing the categories of personal information we have shared with third parties, for the third parties' direct marketing purposes, during the preceding calendar year. To request a notice, please submit your request to Just Fabulous, Inc., Attn: Legal Department, California Shine the Light Inquiry, 800 Apollo Drive, El Segundo, CA 90245.
U.S.-EU Safe Harbor Data Protection: JustFab recognizes that the European Union ("EU") has implemented omnibus data protection regimes established pursuant to the European Data Protection Directive (95/46/EC). Among other things, this law requires "adequate protection" for the transfer of certain individually identifiable data about individuals in EU member countries to JustFab's operations in the United States of America ("U.S."). JustFab complies with the U.S.-EU Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of Personal Information from EU member countries. JustFab has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access and enforcement. To learn more about the Safe Harbor program and to view JustFab's certification, click here
Amendments or Modifications to this Policy
Attn: Legal Department/Privacy
800 Apollo Drive
El Segundo, CA 90245
|Subtotal Amount||48 Contiguous
|$39.00 and over||FREE
4-10 Business Days
7-10 Business Days
30 Business Days
6-10 Business days
|Under $39.00||$4.95 Flat Rate
4-10 Business Days
7-10 Business Days
30 Business Days
6-10 Business days
|Subtotal Amount||48 Contiguous
Puerto Rico, APO
|$39.00 and over||$8.95
2-3 Business Days
2-3 Business Days
As soon as your order ships, you will be provided with a tracking number via email. You can also find your order details and tracking information on the Order History tab within the My Account section. Detailed in-transit tracking is not available for orders shipped to Canada.
Returns & Exchanges
JustFab strives to provide an amazing shopping experience and superior customer service. If for any reason you are not content with your order, we gladly accept returns and exchanges within 30 days from the date of shipment and in new, unused condition with original packaging. Some items purchased through special promotions may be final sale, and therefore not eligible for exchanges or returns (please refer to promotion disclaimers for the terms of each offer).
We recommend trying on shoes on a carpeted surface to prevent scuffs and scratches. Handbags, jewelry and accessories must be returned with all pieces included and intact, and earrings unworn. Apparel must also be returned unworn, with all tags still attached.
JustFab offers 3 easy return options: (1) return for JustFab membership or store credit for free ; (2) exchange for another item for free; (3) return for a refund* minus a $5.95 restocking fee. Return shipping and handling for non-contiguous US territories, including Alaska, Hawaii, Puerto Rico and APOs, is $9.
Please note that any membership or store credit used to pay for an order will be returned as store credit and will not be eligible for a refund to a credit card.
Shipping Your Return/Exchanges
Returns and exchanges are easy! Just print your free return label and return packing slip by visiting the Order History page under My Account (justfab.com/orders). Then follow these steps:
*Rewards points associated with the purchase will be deducted from your account if you do choose a refund.
Welcome to JustFab! This website located at www.justfab.com (this "Site") is owned and operated by Just Fabulous, Inc. (the "Company") and JFGC, LLC ("JFGC" and, collectively with the Company, "JustFab"). JustFab provides website features and other products and services to you when you visit, shop or purchase items from this Site, use JustFab services, access this Site from your mobile devices, or use software provided by JustFab in connection with any of the foregoing (collectively, "JustFab Services"). JustFab provides its products and services subject to these Terms of Service.
By using JustFab Services, you agree to these conditions. Please read them carefully.
By accessing or using this Site, mobile application or other JustFab product or service on any computer, mobile phone, tablet, console or other device (collectively, "Device"), you acknowledge and agree that you have read, understand and agree to be bound by these Terms of Service and any other applicable law, whether or not you are a registered member of JustFab. JustFab may change these Terms of Service at any time without notice. When we make changes, we will post them here. Your continued use of the JustFab Services or enrollment as a JustFab VIP Member shall be considered your acceptance to the revised Terms of Service. If you do not agree to these Terms of Service, please do not use this Site or any JustFab Services and immediately cancel your JustFab VIP Membership by calling one of our customer service representatives at 1-866-337-0906.
When you use any JustFab Service, or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Site or through the other JustFab Services. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
JustFab offers members the opportunity to participate in its membership rewards program (the "VIP Membership Program"). To become a JustFab VIP Member, simply purchase any JustFab item on this Site or through an applicable JustFab Service and you will be automatically enrolled in the JustFab VIP Membership Program (including the monthly, automatic purchase feature). As a JustFab VIP Member, our experts will send you a customized selection of JustFab items on the 1st day of every month. You will also receive emails, newsletters, special offers and other updates to maximize your shopping experience. As a valued JustFab VIP Member, you will enjoy exclusive VIP Member-only pricing and dedicated promotions. You may cancel your JustFab VIP Membership at any time by calling one of our customer service representatives at 1-866-337-0906.
HOW VIP MEMBERSHIP WORKS
Upon enrollment in the VIP Membership Program, you will receive new monthly customized selections of merchandise on the first (1st) day of every month. You must make a purchase or log into your account and select the 'Skip the Month' option between the 1st and 5th day of the month. If you do not make a purchase and do not 'Skip the Month' your credit card will be charged an automatic monthly membership fee of $39.95 for a member credit on the 6th until you cancel. You may cancel your JustFab VIP Membership at any time by calling one of our customer service representatives at 1-866-337-0906. Each JustFab credit will be applied to your Account and can be redeemed toward the purchase of JustFab items (totaling $39.95 or higher) during your purchase checkout in any future month. You may 'Skip' as many months as you like, there is no obligation to buy. Even if you decide to 'Skip' any month, you may return to your Account at any time to make a purchase. As discussed below, any unused membership credits will be automatically converted into an electronic JustFab gift card twelve (12) months following issuance. The electronic gift cards never expire and work the same as membership credits, except that they are transferrable and can be used to purchase JustFab items of any price.
You may also select 'Send Me New Options' within your Account, and our JustFab stylists will send you new apparel, shoe, handbag, or other fashion accessory options within five (5) business days. You will then have an additional five (5) days to either select an item for purchase or choose to 'Skip This Month'. Unless you choose to 'Skip This Month' within 5 days of receiving the additional options, your credit card will be charged an automatic monthly membership fee of $39.95 for that month and you will be issued one member credit. Again, each JustFab credit can be redeemed toward the purchase of JustFab item(s) in any future month. As discussed below, any unused membership credits will be automatically converted into an electronic JustFab gift card twelve (12) months following issuance. The electronic gift cards never expire and work the same as membership credits, except that they are transferrable and can be used to purchase JustFab items of any price.
You may cancel your JustFab VIP Membership Account at any time. If you wish to cancel your Account, simply call our Fashion Consultants at 1-866-337-0906 anytime, 24 hours a day, 7 days a week. There is no cancellation fee. Please be advised that your Account may only be canceled by the registered JustFab VIP Member or the holder of the valid credit card on file related to your Account.
VIP MEMBER PERKS
As a JustFab VIP Member, you will be able to purchase JustFab branded items including, but not limited to, apparel, shoes, handbags, denim and other fashion items at exclusive member only discounted prices. You will also receive free shipping on all order over $39.00. In order to bring you this fabulous pricing, we must charge a $4.95 shipping fee for all orders under $39.00, after applicable discounts. Exchanges are also free and returns are easy!
In addition, JustFab will occasionally collaborate with premier trendsetting partners to offer specialty items at exclusive members-only prices. As a JustFab VIP Member you will also have access to exclusive member-only sales and discounts, and special collections. JustFab is always striving to create the best shopping experience to its VIP Members so additional benefits and perks may be added.
MEMBERSHIP CREDITS AND GIFT CARDS
Any membership credits issued to you will be automatically converted into electronic gift cards("JF Gift Cards") if they are unused following the twelve (12) month anniversary of issuance. As described below, JF Gift Cards function almost identically to membership credits, and both constitute prepaid promotional certificates that are provided to VIP Members in connection with the VIP Membership Program. JF Gift Cards can be used by you to purchase identified merchandise at a price below the regular retail price if you are a VIP Member at the time of redemption. Non VIP Members can also use JF Gift Cards to purchase JustFab merchandise at the regular retail price. Additionally, JF Gift Cards are freely transferrable and can be broken and applied across multiple purchases on this Site or the JustFab Services.
As of May 1, 2015, JFGC shall be the sole issuer and legal obligor with respect to all gift cards, including any membership credits issued prior to such date and converted into gift cards. JFGC is responsible for the management and operation of the membership credit conversion and gift card program. A converted membership credit or gift card constitutes a contract between you and JFGC. By agreeing to be bound by these Terms of Service, you expressly release the Company from any liability with respect to your converted membership credits and gift cards. You acknowledge that any such liability is the sole responsibility of JFGC.
Membership credits and gift cards are not refundable or redeemable for cash. Membership credits and gift cards can only be used toward purchasing JustFab items on the Site or through the JustFab Services. Membership credits may only be redeemed in one transaction and are non-transferrable. JustFab gift cards may be redeemed in multiple transactions and are transferrable. Once you use the JustFab gift card any remaining value from the gift card will be automatically credited back to your Account under the "store credit" section. You may transfer JustFab gift cards to family members or friends who may want to try the JustFab Service.
Your Account reflects the balance of VIP Membership credits. The Account balance will be adjusted as VIP Membership credits are converted to JF Gift Cards. Membership credits and gift cards do not expire. However, JFGC expressly reserves the right to impose inactivity or dormancy fees on membership credits and gift cards in some or all states, and may begin imposing such fees at any time by providing at least thirty (30) days' advance notice, which notice shall be given by posting revised Terms of Service on this Site.
JFCG LIMITATTION OF LIABILITY
JFGC MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO MEMBERSHIP CREDITS OR GIFT CARDS INCLUDING, WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT THAT A MEMBERSHIP CREDIT OR GIFT CARD IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH MEMBERSHIP CREDIT OR GIFT CARD. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OR CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DICLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU.
If you have any questions regarding our gift card policies please send all inquiries to JFGC, LLC, 1590 Rosecrans Avenue, Suite D-337, Manhattan Beach, CA 90266, Attention: Customer Service, or contact our representatives at 855-202-3566 or email us at firstname.lastname@example.org.
Shipping and handling charges are based on your subtotal order amount, calculated after applicable discounts and before sales tax. Rates are calculated as follows:
|Subtotal Amount||48 Contiguous
|$39.00 and over||FREE
4-10 Business Days
7-10 Business Days
30 Business Days
6-10 Business days
|Under $39.00||$4.95 Flat Rate
4-10 Business Days
7-10 Business Days
30 Business Days
6-10 Business days
|Subtotal Amount||48 Contiguous
Puerto Rico, APO
|$39.00 and over||$8.95
2-3 Business Days
2-3 Business Days
As soon as your order ships, you will be provided with a tracking number via email. You can also find your order details and tracking information on the Order History tab within the My Account section. Detailed in-transit tracking is not available for orders shipped to Canada. We do not guarantee any specific delivery dates or times.
RETURNS & EXCHANGES
If for any reason you are not happy with your selection, you can exchange an item for another item, or return it for a credit or refund, subject to the following terms and limitations.
You can exchange your VIP monthly selection for another item, or return it for a credit or a refund. You can exchange any additional items purchased in a given month, or return it (them) for a credit or a refund, unless you acquired it (them) with a JustFab credit. Any items acquired with a JustFab credit can only be exchanged or returned for a credit.
We only accept returns or exchanges up to 30 days from the original date of shipment. Any item to be returned or exchanged must be in new, unused and resalable condition. Any exchange or return should be sent back in the original, undamaged box and packaging, plus any accessories or extras that may have been included with the shipment. Due to our fabulous pricing, we are required to charge a $5.95 restocking fee for all items returned for a refund. Items exchanged for another item or returned for a credit are not charged a restocking fee.
To make a return or exchange, please follow these steps:
• Obtain a Return Merchandise Authorization (RMA) number. This allows us to process your return. You can obtain a RMA number by calling our Fashion Consultants by dialing our toll free number at 1-866-337-0906. Our Fashion Consultants will email you our pre-paid return shipping label. Alternatively, you can obtain a RMA number online by clicking on the link in the 'My Order History' section in your Boutique.
• Send the item back in the original, undamaged box and packaging.
• Attach the pre-paid return shipping label to your shipment and drop it off at any USPS or FedEx locations.
JustFab is required by law to collect sales tax on orders shipped to California, Kentucky and North Carolina. If your order is shipping to any of these states, the appropriate charges will be added to your merchandise total and displayed on your final order confirmation. JustFab reserves the right to collect sales tax in any other jurisdictions if JustFab believes that such collection is required by law.
To make purchases through the JustFab Services or to become a JustFab VIP you must submit credit card information. You represent and warrant to JustFab that such information is true and that you are authorized to use the payment instrument. You will promptly update your Account information with any changes (for example, a change in your billing address or credit card expiration date) that may occur. You authorize JustFab to use any updated credit card information submitted by your credit card company directly to JustFab. If you dispute any charges, you must inform JustFab within thirty (30) days upon receipt of JustFab's invoice. . We reserve the right to change JustFab prices, fees or the number of Member Credits required to purchase items. Your continued use of the JustFab Services after the price change becomes effective constitutes your agreement to pay the changed amount.
ACCOUNT CONFIDENTIALITY AND ACCESS
You are solely responsible for maintaining the confidentiality of your Account, all activities occurring under your Account and all access to and use of the JustFab Services by anyone using your Account, whether or not such activities and access are actually authorized by you, including but not limited to all communications, transactions and obligations. You agree to accept responsibility for all activities that occur under your account and password. JustFab shall not be liable or responsible for any loss or damage arising from any unauthorized use, access or any other breach of security of your Account, including but not limited to your member sign-in password and email address. You acknowledge and accept that your use of the JustFab Services is in compliance with these Terms of Service. You further acknowledge and accept that JustFab shall have no obligation to investigate the authorization or source of any Account activity, including purchase activity following a proper log-in to this Site or any JustFab Services, which is defined as a matching and current member sign-in and user password. You shall notify JustFab immediately of any unauthorized access to your Account or any other unauthorized use of any JustFab Services.
You agree that JustFab may, without prior notice, immediately terminate, limit your access to or suspend your Account based on any of the following: (a) breach or violation of these Terms of Service; (b) upon request by law enforcement; (c) unforeseeable technical or security issues or problems; (d) extended periods of inactivity; or (e) fraudulent, deceptive or illegal activity, or any other activity which JustFab believes is harmful to its business interests: or (f) for no reason. You agree that any termination, limitation of access and/or suspension shall be made in the JustFab's sole discretion and that JustFab shall not be liable to you or any third party for the termination, limitation of access and/or suspension of your Account.
Any and all JustFab Services may be used only for lawful purposes and are available only for your personal, noncommercial use, which shall be limited to viewing this Site, purchasing products, providing information to JustFab, and downloading product information for your personal review. You are responsible for your own communications, including the transmission, posting, and uploading of information and are responsible for the consequences of such communications. JustFab specifically prohibits any use of the JustFab Service, and requires all users to agree not to use the JustFab Services, for any of the following:
• Posting any information which is incomplete, false, inaccurate or not your own;
• Creating multiple accounts for the same user;
• Accessing data not intended for you or logging on to a JustFab server or account, which you are not authorized to access;
• Engaging in conduct that would constitute a criminal offense, giving rise to civil liability or otherwise violate any city, state, national or international law or regulation that would fail to comply with accepted Internet protocol;
• Communicating, transmitting, or posting material that is copyrighted or otherwise owned by a third party unless you are the copyright owner or have the permission of the owner to post it;
• Communicating, transmitting, or posting material that reveals trade secrets, unless you own them or have the permission of the owner;
• Communicating, transmitting, or posting material that infringes on any other intellectual property, privacy or publicity right of another;
• Communicating, transmitting, or transferring (by any means) information or software derived from the site to foreign countries or certain foreign nations in violation of any applicable export control laws;
• Attempting to interfere in any way with this Site's network security, or attempting to use this Site's service to gain unauthorized access to any other computer system;
• Communicating, transmitting, or posting material that is in violation of applicable laws or regulations;
• Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization (or succeeding in such an attempt);
• Attempting to interfere or interfering with the operation of this Site, JustFab's provision of services to any other visitors to this Site, JustFab hosting provider or JustFab networks, including, without limitation, via means of submitting a virus to this Site, overloading, "flooding", "mailbombing" or "crashing" this Site;
• Forging any TCP/IP packet header or any part of the header information in any e-mail or transmission or posting to this Site.
Any and all content, comments, feedback, suggestions, ideas, concepts, photos, questions or other communications (collectively, "User Content") that you submit or post through any JustFab Services shall be deemed non-confidential and non-proprietary. By submitting or posting any User Content, you grant to JustFab and its affiliates a perpetual, irrevocable, royalty-free, worldwide, sublicensable and transferable license to copy, publish, translate, modify, create derivative works from, distribute, reproduce, display, or use the User Content in any commercial or non-commercial manner whatsoever. JustFab will be free to use any ideas, concepts, know-how or techniques contained in such User Content for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products that incorporate or otherwise rely upon such information. JustFab shall have no obligation to monitor User Content, use or display User Content, compensate you for submitting User Content, or respond to any User Content. JustFab retains the right, in its sole discretion and without prior notice, to remove, revise or refuse to post any User Content for any reason or no reason.
If you utilize your Facebook account to access and use the social features available through the JustFab Services, you can choose whether or not you wish to share content or information related to your Account on Facebook. You agree that JustFab is not responsible for any content or information related to your Account once it is shared and posted on Facebook. If you use the JustFab Services and its social features, you agree to respect other users of the JustFab Services in your interactions with them. JustFab reserves the right, in its absolute discretion, to disable your account if it believes that you are violating any term or condition set forth herein.
By submitting User Content, you represent and warrant that the User Content does not (i) contain false or misleading information, (ii) infringe on the intellectual property rights of any third party, (iii) contain any libelous, defamatory, obscene, offensive, threatening or otherwise harassing content, (iv) contain any addresses, email addresses, phone numbers or any contact information, or (v) contain computer viruses, worms or other harmful files. You are solely responsible for the User Content and you hereby agree to indemnify and hold JustFab and its employees, agents and affiliates harmless from any and all damages, claims, expenses, costs or fees arising from or in connection with a breach of any of the foregoing representations or your violation of any law or rights of a third party.
Prices, descriptions and availability of products are subject to change without notice. Errors may be corrected when discovered, and JustFab reserves the right to revoke any stated offer in order to correct any errors or inaccuracies. Although JustFab has made every effort to display our products and their colors as accurately as possible, the displayed colors of the products depend upon the monitor of the user, and JustFab cannot guarantee that the user's monitor will accurately portray the actual colors of the products. Products displayed may be out-of-stock or discontinued, and prices are subject to change. JustFab is not responsible for typographical errors regarding price or any other matter.
All orders placed through any JustFab Services are subject to JustFab's acceptance. This means that JustFab may refuse to accept or may cancel any order, whether or not the order has been confirmed, for any or no reason, and without liability to you or anyone else. If your credit card has already been charged for an order that is later cancelled, JustFab will issue you a refund.
INTELLECTUAL PROPERTY RIGHTS
All content, graphics, text, code and software used on or incorporated into this Site and/or any JustFab Service, and the arrangement or integration of all such content, graphics, code and software, are subject to copyrights held by or licensed to JustFab and all rights thereto are specifically reserved. As between you and JustFab, (or any other company whose marks appear on any of the JustFab Services), JustFab (or the respective company) is the owner and/or authorized user of any registered or unregistered trademark, trade name and/or service mark appearing on any of the JustFab Services, and is the copyright owner or licensee of the materials and content contained therein, unless otherwise indicated. The JustFab logos, designs, titles, phrases, product names, photographs, images, videos and content and the copyrights, trademarks, service marks, trade dress and/or other intellectual property in such materials (collectively, "JustFab Intellectual Property") are owned by JustFab and may be registered in the United States and internationally. You agree not to display or use the JustFab Intellectual Property in any manner without JustFab's prior written permission. Nothing contained on this Site or in any of the JustFab Services should be construed to grant any license or right to use any JustFab Intellectual Property without the prior written consent of JustFab.
Except as otherwise provided herein, use of the JustFab Services does not grant you a license to any materials, content or features you may access on this Site or via the JustFab Services and you may not modify, rent, lease, loan, sell, distribute or create derivative works of such materials and content, features or materials, in whole or in part. Any commercial use of the JustFab Services is strictly prohibited, except as otherwise approved by us. You may not download or save a copy of any of the materials and content or screens for any purpose except as otherwise provided by JustFab. If you make use of the JustFab Services, other than as provided herein, in doing so you may violate copyright and other laws of the United States and/or other countries, as well as applicable state laws, and you may be subject to liability for such unauthorized use. The information contained in the JustFab Services including, without limitation, all site design, text, graphics, interfaces, and the selection and arrangements is protected by law including, but not limited to, copyright law.
DISCLAIMERS AND LIMITATION OF LIABILITY
JustFab publishes information within the JustFab Services as a convenience to its visitors. While JustFab attempts to provide accurate and timely information, there may be inadvertent technical or factual inaccuracies and typographical errors. We reserve the right to make corrections and changes to the JustFab Services at any time without notice. The JustFab products described in the JustFab Services may not be available in your region. JustFab does not claim that the information on this Site is appropriate to your jurisdiction or that the products described in the JustFab Services will be available for purchase in all jurisdictions.
YOUR USE OF THE JUSTFAB SERVICES ARE AT YOUR SOLE RISK. THE JUSTFAB SERVICES AND THE PRODUCTS OFFERED THROUGH THE JUSTFAB SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, JUSTFAB DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
JUSTFAB MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, THAT THE OPERATION OF THIS SITE OR ANY OF THE JUSTFAB SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ANY DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR AS TO THE INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, OR ANY OF THE JUSTFAB SERVICES, IN TERMS OF THEIR CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE, UNLESS OTHERWISE SPECIFIED IN WRITING.
JUSTFABSHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF, OR THE INABILITY TO USE, THIS SITE OR THE JUSTFAB SERVICES OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH JUSTFAB, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE AND CONSEQUENTIAL DAMAGES, EVEN IF JUSTFAB HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
JUSTFABSHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR THE JUSTFAB SERVICES ISSUED AGAINST YOU BY THIRD PARTY FINANICAL INSTITUTIONS SUCH AS BANKS OR CREDIT CARD COMPANIES. JUSTFAB SHALL NOT BE LIABLE FOR ANY OVERDRAFT, LATE OR ANY OTHER CHARGES ISSUED AGAINST YOU BY A BANK OR CREDIT CARD JUSTFAB.
CERTAIN STATE LAWS MAY NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU AND YOU MAY HAVE ADDITIONALRIGHTS.
IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE JUSTFAB SERVICES, OR WITH ANY OF THESE TERMS OF SERVICE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE JUSTFAB SERVICES. IF A PRODUCT OFFERED THROUGH THE JUSTFAB SERVICES IS NOT AS DESCRIBED, YOUR SOLE REMEDY IS TO RETURN IT IN ACCORDANCE WITH THE RETURN POLICY SET FORTH IN DETAIL IN THESE TERMS OF SERVICE.
JustFab makes no warranties of any kind regarding any third party sites to which you may be directed or hyperlinked from the JustFab Services. Hyperlinks are included solely for your convenience, and JustFab makes no representations or warranties with regard to the accuracy, availability, suitability or safety of information provided in such third party sites. JustFab does not endorse, warrant or guarantee any products or services offered or provided by or on behalf of third parties through the JustFab Services.
INDEMNITY AND RELEASE
You agree to indemnify and hold JustFab and its subsidiaries, affiliates, officers, agents and employees harmless from any and all liabilities, claims, demands, actions, suits, losses, obligations, judgments, proceedings, damages, expenses and costs (including reasonable attorneys' fees), based upon, arising from or related to (a) information or content submitted, transmitted or otherwise made available on or through the JustFab Services by you or any other person accessing the JustFab Services using your Account; (b) the use of, or connection to, the JustFab Services by you or any other person accessing the JustFab using your Account (including negligent or wrongful conduct); or (c) your breach or attempted breach of these Terms of Service.
Use of the JustFab Services, membership in the JustFab VIP Membership Program, any purchases made through the JustFab Services, and any controversy, claim or dispute arising out of or relating in any way to your use of the JustFab Services, your membership in or purchases through the JustFab Services, JustFab VIP Membership Program and/or your Account, or products purchased through the JustFab Services shall be governed by the laws of your home state of residence without respect to its choice (or conflict) of laws rules.
Any claim or cause of action you may have with respect to JustFab or the JustFab Services must be commenced within one (1) year after the claim or cause of action arose.
Class Action Waiver
Both you and JustFab waive the right to bring any controversy, claim or dispute arising out of or relating in any way to your use of the JustFab Services, your membership in or purchases through the JustFab VIP Membership Program and/or your Account, or products purchased through the JustFab Services as a class, consolidated, representative, collective, or private attorney general action, or to participate in a class, consolidated, representative, collective, or private attorney general action regarding any such claim brought by anyone else. (This waiver, and the similar waiver specified for arbitration proceedings, are generally referred to herein as "the class action waiver.")
Jurisdiction and venue for any dispute shall be in Los Angeles, California. Each party submits to personal jurisdiction and venue in that forum for any and all purposes.
Agreement to Pre-Arbitration Notification These Terms of Service provide for final, binding arbitration of all disputed claims (discussed immediately below). JustFab and you agree, however, that it would be advantageous to discuss and hopefully resolve any disputes before arbitration proceedings or any other proceedings authorized herein are initiated. In the event of a dispute, the claimant whether you or JustFab shall send a letter to the other side briefly summarizing the claim and the request for relief. If JustFab is the claimant, the letter shall be sent, via email, to the email account listed in your Account. If you are the claimant, the letter shall be sent to Just Fabulous, Inc., Attn: General Counsel, 800 Apollo Street, El Segundo, California 90245. If the dispute is not resolved within 60 days after the letter is sent, the claimant may proceed to initiate arbitration proceedings or any other proceedings authorized herein.
Agreement to Arbitrate Claims
Except to the limited extent noted below, use of the JustFab Services, membership in the JustFab VIP Membership Program, any purchases made through the JustFab Services, and any controversy, claim or dispute arising out of or relating in any way to your use of the JustFab Services, your membership in or purchases through the JustFab VIP Membership Program, or products purchased through the JustFab Services shall be resolved by final and binding arbitration between you and JustFab.
The arbitration shall take place in Los Angeles County, California in accordance with the Commercial Arbitration Rules and the Consumer-Related Disputes Supplementary Procedures of the American Arbitration Association. Unless either party or the arbitrator requests a hearing, the parties will submit their arguments and evidence to the arbitrator in writing. The arbitrator will make an award based only on the documents. This is called a Desk Arbitration. If any party makes a written request for a hearing within ten days after the American Arbitration Association acknowledges receipt of a claimant's demand for arbitration (or the arbitrator requests a hearing), the parties shall participate in telephone hearing. In no event shall the parties be required to travel to Los Angeles to participate in the arbitration.
If you decide to commence arbitration, the provider will require to you to pay a filing fee (which currently is $125 for claims under $10,000). If your filing fee is more than $125, JustFab will reimburse you for any excess fee promptly after it receives notice of your arbitration. If the arbitrator ultimately rules in your favor, JustFab will also reimburse you for the $125 base filing fee.
If the arbitrator rules in your favor in any respect on the merits of your claim and issues you an award that is greater than the value of JustFab's last written settlement offer made before an arbitrator was selected (or greater than zero if no offer was made), then JustFab will pay you the amount of the award or $350, whichever is greater (in addition to reimbursing you for the base filing fee).
This arbitration agreement is subject to the Federal Arbitration Act and is enforceable pursuant to its terms on a self-executing basis. Either party may seek enforcement of this provision in any court of competent jurisdiction.
The arbitrator shall determine any and all challenges to the arbitrability of a claim. The arbitral award shall be judicially enforceable. Any court of competent jurisdiction may, and upon request shall, enter judgment on the arbitral award. Either party may seek confirmation (judgment on the award) and/or enforcement in any court of competent jurisdiction.
Notwithstanding any provision in the Commercial Arbitration Rules and the Consumer-Related Disputes Supplementary Procedures to the contrary, and with the exception of Desk Arbitrations, the Federal Rules of Evidence shall govern the admissibility of evidence in any arbitral proceeding.
Both you and JustFab waive the right to bring any claim covered by this dispute resolution provision as a class, consolidated, representative, collective, or private attorney general action, or to participate in a class, consolidated, representative, collective, or private attorney general action regarding any claim covered by this dispute resolution provision brought by anyone else.
Notwithstanding any provision in the Commercial Arbitration Rules and the Consumer-Related Disputes Supplementary Procedures to the contrary, the arbitrator shall not have the authority or any jurisdiction to hear the arbitration as a class, consolidated, representative, or private attorney general action or to consolidate, join, or otherwise combine the claims of different persons into one proceeding.
If a proposed class, consolidated, representative, collective, or private attorney general action arbitration is initiated notwithstanding the above prohibition and it is finally determined by the arbitrator (or a court of competent jurisdiction) that the waiver specified herein is not enforceable, then the arbitration proceedings shall be bifurcated as follows and notwithstanding any provision in the Commercial Arbitration Rules and the Consumer-Related Disputes Supplementary Procedures to the contrary: 1. The issue of arbitrability shall be determined by the Arbitrator pursuant to the applicable rules and substantive law. 2. Assuming the Arbitrator concludes that the arbitration may proceed, said arbitration shall be stayed, and the issue of whether to certify any alleged or putative class for a class action (or other representative) proceeding shall be presented to and decided by a court of competent jurisdiction. The arbitrator shall not have authority or jurisdiction to decide class certification (or any similar representative action) issues. The decision to certify or not certify a class action (or to otherwise permit the action to proceed on a representative basis) shall be appealable in the judicial proceedings consistent with the rules and law governing the appeals of interlocutory decisions or class certification (or similar) rulings specifically, if appropriate. 3. Once any issues regarding class certification (and/or similar representative requirements) have been finally decided by the court, the arbitrator will have authority to decide the substantive claims on an individual or a class (or other representative) basis, as may be determined and directed by the court.
The arbitrator(s) shall not have the power to commit errors of law or legal reasoning, make clearly erroneous factual findings, or abuse his or her discretion, and the award may be vacated or corrected on appeal to a court of competent jurisdiction for any such error.
Opting out of Dispute Resolution and Class Action Waiver
You may elect to opt out (exclude yourself) from the final, binding arbitration procedure and the class action waiver specified in these Terms of Service by doing the following: within 15 days of setting up your Account, you must send a letter to Just Fabulous, Inc., c/o Legal Department, 800 Apollo Street, El Segundo, California 90245 that specifies (1) your name, (2) your account number or account member name, (3) your mailing address, and (4) your request to be excluded from the final, binding arbitration procedure and class action waiver specified in these Terms of Service. All other Terms shall continue to apply to your Account, including the requirement to participate in pre-dispute mediation. Notwithstanding any provision in these Terms of Service to the contrary, we agree that, if JustFab makes any future change to the dispute resolution procedure and class action waiver provisions (other than a change to JustFab's address), you may reject any such change by sending a letter to JustFab within 15 days of the change to the address provided above. By rejecting any future change, you are agreeing that you will arbitrate any dispute between us in accordance with the language of this provision. Your letter must be postmarked by the applicable 15-day deadline to be effective. You are not required to send the letter by confirmed mail or return receipt requested, but it is recommended that you do so. Your request to be excluded will only be effective and enforceable if you can prove that the request was postmarked within the applicable 15-day deadline.
Notice for California Users
Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal customer information JustFab shares with third parties or corporate affiliates for those third parties or corporate affiliates' direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: JustFab General Counsel, 800 Apollo Street, El Segundo, CA, 90245. In your request, please specify that you want a "Your JustFab California Privacy Rights Notice ". Please allow 30 days for a response.
These Terms of Service constitute the entire agreement between you and JustFab and govern your use of the JustFab Services, and they supersede any prior agreements between you and JustFab. You also may be subject to additional terms and conditions that are applicable to certain parts of the JustFab Services. JustFab may terminate this Agreement and deny you access to the JustFab Services at any time, immediately and without notice, if in JustFab's sole discretion you fail to comply with any provision of these Terms of Service.
You agree that no joint venture, partnership, employment, or agency relationship exists between JustFab and you as a result of this Agreement or your use of the JustFab Services.
The failure of JustFab to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. The invalidity of any term, condition or provision in these Terms of Service shall not affect the enforceability of those portions of the Terms deemed enforceable by applicable courts of law.
You may not assign the Terms or any of your rights or obligations under the Terms without JustFab's express written consent. The Terms inure to the benefit of JustFab's successors, assigns and licensees. The section titles in these Terms of Service are for convenience only and have no legal or contractual effect.
Updated: May 1, 2015